File Uploads

Use Data Sources -> Files to add document-based knowledge.

Supported Formats

• .pdf
• .doc
• .docx
• .txt
• .md

Limits

• Max file size: 20 MB per file

Workflow

1. Upload one or more files.
2. Wait for processing status (pending, crawling, active, or error).
3. Inspect indexed output using file inspector.
4. Delete stale files and re-upload updated versions when needed.

Operational Notes

• Use concise, versioned documents.
• Avoid uploading duplicate manuals with conflicting policy text.
• For urgent policy overrides, add a direct FAQ entry while files re-index.