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Getting StartedWorkspace and Agent Setup

Workspace and Agent Setup

Dukon is organized as:

  • Workspace -> organization-level access, members, and usage
  • Agent -> model behavior, knowledge sources, widget deployment

Workspace Setup

For a new account:

  1. Complete the setup wizard with company name and website.
  2. Dukon creates your first workspace and seed agent.
  3. A starter crawl is queued for your initial website source.

For existing accounts:

  1. Open /<workspace>/setup
  2. Add a new agent to an existing workspace.
  3. Choose website scope (full site, nested path, or single page).

Agent Defaults Created at Setup

New agents are initialized with:

  • Model: gpt-4o-mini
  • Temperature: 70 (UI scale, 0-100)
  • Welcome message: Hi! I'm <Agent Name>. How can I help?

Access and Roles

Use workspace member settings to control access.

  • Admin-level actions are required for mutating critical resources (for example: webhooks, widget keys, AI actions).
  • Member-level access can view and operate non-admin workflows.
  • Workspace: company or business unit name
  • Agent: role-specific name, such as Support Agent, Sales Concierge, or Onboarding Guide

This keeps analytics and ownership clear as more agents are added.

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