FAQs
Use Data Sources -> FAQs for curated Q&A entries that should be answered consistently.
Best Use Cases
- Refund and cancellation policy
- Compliance disclaimers
- Opening hours and support SLAs
- Pricing boundaries and qualification criteria
Entry Types
- Single FAQ add
- Bulk import using
question || answerper line
Quality Guidelines
- Keep each answer direct and policy-aligned.
- Avoid duplicating conflicting answers for similar questions.
- Review active/pending/error statuses after imports.
Recommended Maintenance Cadence
- Weekly review for top visitor intents
- Immediate update after policy changes
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