AI Settings

Use AI Settings to tune answer quality and style.

Configurable Fields

• Model: gpt-4o or gpt-4o-mini
• System prompt: global behavior instructions
• Suggested questions: up to 4 starter prompts

Prompt Authoring Tips

• State role, scope, tone, and escalation logic explicitly.
• Define what the assistant should do when knowledge is missing.
• Keep policy statements unambiguous.